Purchasing Information

Terms of Sale/Bookings

The works are booked or sold subject to the following conditions:

  • All prices are quoted exclusive of VAT, packaging, insurance and courier charges which will be charged extra as per actual cost incurred.
  • VAT 12.5% (2.5 % additional tax extra) is chargeable on all sales within India. No VAT will be charged on exports if the goods are shipped outside India and payment is received in foreign exchange.
  • Local delivery within Baroda is free of cost.
  • Works are booked against partial advance payment for a maximum period of seven days. If the balance payment amounting to 100% cost of the work along with VAT (if chargeable) is not received within this period, Creative urge will refund the partial advance payment to the customer and it will be in its rights to sell the work to anyone else or keep it in its collection.
  • Creative Urge gets the paintings professionally packed so that the artwork reaches its customer safely. In case there is any damage to the shipment during transit, Creative Urge will not be responsible. However, Creative Urge will help the customer in recovering the compensation for the damage from the courier and insurance companies.
  • All disputes are subject to the courts in Baroda.

Shipping Information

For Light Shipments
Rolled or Framed paintings

We send the paintings through GATI / FedEx as we are registered with them and get discounted rates.The tracking code is informed to the customer after the shipment is handed over.

For Heavy Shipments
For heavy consignments like sculptures, we use air cargo or sea cargo modes. Through sea it takes 30 to 40 days transit time whereas in case of air cargo, it takes just seven days. Although we have door delivery arrangements through cargo mode, customers have the option of getting the paintings cleared through customs themselves. Estimated shipping costs along with insurance amount are informed to overseas customers at the time of booking of the order.

Insurance
All international shipments are insured for any damage during transit at the cost of the buyer. Insurance amount is informed to all overseas customers at the time of booking of the order.

Important
Please check your local custom regulations before ordering any shipments.

Returns & Refunds
Due to Indian custom rules, the paintings/sculptures are sold on no return basis.

Payment Options

The following are the different payment options available at Creative urge. Your order will be processed once full payment is received and credited to our account.


For Payments Within India

Demand Draft/Cheque to be made in favour of: Creative urge  payable at Baroda. The Demand Draft/Cheque should be mailed to the address below with complete details of your order:

Creative urge
A-3/4,B.I.D.C.,Gorwa
Baroda – 390016.
Gujarat - India


International Payments

Demand Draft/Cheque to be made in favour of: Creative urge  payable at Baroda. The Demand Draft/Cheque should be mailed to the address below with complete details of your order:

Creative urge
A-3/4,B.I.D.C.,Gorwa
Baroda – 390016.
Gujarat – India.


It takes about 45 days to credit an international cheque.

 

 

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